Shipping Policy
NULLFORME ships to the United States, Canada, and selected international destinations.
Orders may ship from our China fulfillment location, Canada fulfillment location, or other available logistics partners depending on inventory, destination, product type, and operational availability.
Order Processing
Most in-stock orders require 3-7 business days for processing before shipment.
Custom, made-to-order, limited-run, or pre-order items may require additional production and handling time. Estimated timelines will be provided on the product page, order page, or through direct communication when applicable.
Shipping Destinations
NULLFORME currently ships to the following regions and countries:
United States
Canada
Japan
Australia
New Zealand
South Africa
European Union countries
Shipping availability may vary depending on product type, inventory location, carrier service, and local import restrictions.
If your country or region is not available at checkout, we are unable to accept orders to that destination at this time.
Estimated Delivery Times
Estimated delivery times vary by destination, carrier, customs processing, and warehouse location.
General estimates:
United States: 7-18 business days after shipment
Canada: 3-12 business days after shipment
Europe: 10-25 business days after shipment
Other international destinations: case by case
These estimates are not guaranteed. Delays may occur due to customs, carrier disruptions, weather, holidays, inspections, or high-volume periods.
Duties, Taxes, and Customs
import duties, VAT, taxes, brokerage fees, customs charges, or other local fees.
Discreet Packaging
All orders are shipped in discreet packaging. The exterior package does not display product names, product images, or explicit brand descriptions.
These charges are the responsibility of the customer unless otherwise stated at checkout.
NULLFORME is not responsible for delays caused by customs, carrier inspections, unpaid duties, or local import restrictions.
Incorrect Address
Customers are responsible for entering a complete and accurate shipping address.
If an order is returned, delayed, lost, or undeliverable due to an incorrect or incomplete address, any reshipment or resolution will be reviewed case by case. Additional shipping fees may apply.
Lost or Delayed Packages
If your tracking has not updated for an extended period, contact us with your order number.
We will review the shipment status and assist where possible. Carrier investigations may be required before a replacement or other resolution can be considered.
Refused or Unclaimed Packages
If a package is refused, abandoned, unclaimed, or returned due to customs issues or failure to collect from the carrier, the order may not be eligible for refund. Any reshipment or resolution will be reviewed case by case.
Contact
For shipping questions, contact us through the Contact page and include your order number if available.